Saying "hello" is nice, but in online conversations — especially with busy people — starting with only "hello" and waiting slows everything down.
Be kind and efficient by stating your question right away.
What not to do 👎
You: Hello Them: Hi! You: I have a question. Them: Sure, go ahead. You: I'm trying to figure something out and need some help...
What to do instead 👍
You: Hi! I have a question about something and could use your help — can I ask you now? Them: Absolutely, go ahead!
You: Hello! I need help with something and wanted to check if you're the right person to ask. Them: I might be — tell me what it's about.
You: Hey there! Can I ask you a quick question? It’s about something I’m working on. Them: Sure! What’s up?
Why this matters
People often multitask — asking directly saves everyone time.
You’re more likely to get help quickly with full context up front.
Clear communication is respectful and appreciated.
Polite and to the point
Being friendly and clear isn't rude — it's helpful!
Combine your greeting with your message:
“Hi! I have a question about something I’m dealing with — can I ask you?” “Hello! I’m stuck on something and would appreciate your input.”